Digital transformation and Tech is becoming at the heart of every workplace as we return to office post the coronavirus-induced lockdown. Starting from enhanced surveillance to faster processes, companies are looking to not only make workplaces more secure but also deliver services to their clients differently.
It’s not just that large gatherings can aid the spread of the disease, but also because many are realizing that a lot of the offline events can happen digitally.
Ultimately, we will have to adapt to a new normal where covid-19 is part of life. For example, the Internet of Things (IoT) will play an important role in this new normal and that will push its adoption in a lot of technologies that already exist.
The utilization of interconnected devices and sensors can help workplaces reduce the need for employees to touch surfaces, but companies themselves can also use light sensors and next-generation ID cards to make the workplace more efficient.
The concern of objects frequently touched by others at the workplace is another factor.
Workplaces are trading fingerprints sensors for face recognition tech for attendance, factories are using wrist bands that alert workers if they get too close to each other, and hospitals are using heat-sensing trackers that can keep an eye on patients’ body temperature. Inside these devices are tiny sensors that can capture data in real time and transmit them to other devices.
Several organizations are already planning to make changes to offices to adhere to social distancing norms and monitor employees using cameras with thermal sensors to ensure they are not carrying a fever.
A system has been built a system where an employee’s presence is recorded with face recognition cameras. After this, a thermal camera built into the system runs a body temperature check. If the temperature turns out to be normal, the office door opens. If not, the door remains closed and the human resource department is alerted.
Automaker Ford is reportedly testing wearables at its factory in US, to keep social distancing among the workforce. If they come within a range of 6 feet of each other, the watches vibrate.
Companies are also increasing the use of technology in how they deliver services. For instance, while chatbots today deliver a somewhat rudimentary level of customer service, tomorrow’s bots may be able to do better.
Similarly, factory floors will look at increased automation.
Therefore, many will have to enhance their skills to stay relevant as things change.
In the old normal, if you said some of the work can be done using automation, the problem was how do you cross skill your employees to add value on top of that.
Furthermore, There will be a fundamental change in how things work and new business models, supply chains and mechanisms will come into being.
The post-Pandemic world isn’t simply about measures that focus on employee safety. It’s also about efficiency, speed, and cost-effectiveness. When you go back to work, you will have to adapt to the increased use of technology around you.