Shaikh Ahmed bin Hamad Al Khalifa, President of Customs, said that Bahrain Customs has joined Tawasul, the National Suggestion & Complaint system and an essential eChannel that enables citizens and residents to submit their suggestions and complaints to any government entity in Bahrain at any time and from anywhere.

“We want to enhance customs services and boost communication and cooperation with people and partners in a way that contributes to achieving goals and elevating competence standards and productivity levels,” Shaikh Ahmed said.

“We believe in open communication and we welcome any remarks or suggestions that would improve our services and ease work procedures.”